FROM A 20+ YEAR STIBO GOLD PARTNER

Intelligent Managed Services for Stibo STEP

Book your complimentary Intelligent Health Check

What changes when support gets proactive

0 %

FASTER ROOT-CAUSE DIAGNOSIS

0 X

LOWER MEAN TIME TO RESOLUTION

up to 0 %

FASTER ENHANCEMENTS

up to 0 %

FEWER ESCALATIONS

Object & Governance Audit

We inventory your objects, check naming consistency, and find unused contexts and configuration.

Configuration Review

We read your scripts and rule configuration for debug flags left on, hardcoded hosts, duplicated logic, and other code-quality issues.

Architecture Review

We flag overly complex rules and orphaned workflows that add architectural risk.

Localization Review

We check translation completeness and list-of-values locale coverage.

Integrations Review

We inventory your integration endpoints and check for disabled connections and missing error reporting.

Security Review

We surface broad privilege grants, privileged rule execution, and embedded credentials.

Upgrade Readiness

We measure the customization footprint that could complicate a future STEP upgrade.

What You Get

A findings report across all seven dimensions, a prioritized remediation roadmap, and a working session with a Stibo expert.

Book your Stibo Intelligent Health Check

Start by finding out what's actually in your STEP environment.

Things accumulate faster than anyone can document them in most environments. One audit we ran surfaced 134 contexts, 525 export configurations, and 259 business rules with no remediation program in place.

None of that is unusual — it's just rarely looked at directly.

The Stibo Intelligent Health Check stares it down. It's a one-time, no-cost review across seven dimensions of your STEP environment. You get back a findings report with line-item evidence and an affected-objects index, plus a remediation roadmap you can act on with us or on your own.

Take the Health Check further with Intelligent Managed Services

Intelligent Enhancements

AI drafts requirements, builds development plans, and executes code through managed, SLO-based queues. Up to 55% faster than traditional enhancement work.

Intelligent Monitoring

AI-powered diagnostics watch your integrations, batch processes, and configuration baseline, surfacing failures as alerts with a root cause already attached.

QA Intelligence

Managed test automation with AI-driven planning, generation, and self-healing. 40–60% of test failures fix themselves; 60–70% less test-development time.

Root Cause Analysis

Expert-led investigation of recurring, high-impact issues, with vendor escalation handled for you, so problems get solved at the source.

Strategic Advisory

Regular reviews with senior Stibo experts: the planning layer traditional support doesn't offer.

Dedicated Technical Account Manager

A Pivotree expert who knows your STEP environment and drives priorities. Access and cadence scale by tier.

Book your Stibo Intelligent Health Check

Willem van Dijk

Director, Data Platforms and Services at Pivotree

Former VP of Strategy at Stibo

Jan Sorensen

Principal Architect at Pivotree

Former VP of Professional Services at Stibo

Jan Nielsen

Client Executive at Pivotree

Former Solutions Architect at Stibo & VP, Digital Experience Platform at Stibo DX

Param Perumalsamy

Sr. Director, Solution Engineering at Pivotree

Former Lead Consultant, MDM at Stibo

Kathleen Pluzak

Sr. Director, PMO at Pivotree

Former Program Manager & Senior Project Leader at Stibo

Mo Abolfathian

SVP, Delivery at Pivotree

Former Director of Vertical Solutions at Stibo

The Pivotree team carries more than a hundred years of combined Stibo experience, and many of our specialists came to us from Stibo itself. One helped build the first Stibo PIM back in 1994. Some of us have been shaping how this platform gets used since close to the beginning of it.

That depth is why our intelligent monitoring watches your actual configuration baseline instead of generic platform logs. It's why, when a problem traces back to the platform itself, we're the ones who escalate to the Stibo organization and advocate for you. We've delivered more than 100 STEP projects and we're a Stibo Gold Partner. The badge gets you a qualified vendor. The bench is what you're actually hiring.